Questions - FAQ

What exactly is an E-book?
Put simply, e-books are electronic books that can be read on a computer screen or printed out to paper.

E-books come in the form of simple programs that you can download and store on your PC.

E-books offer a high level of interactivity not possible in print editions. This makes e-books the perfect medium for 'step by step' guides, 'how to' guides and so on, because you can immediately connect to additional information or resources at exactly the moment you need them.

E-books can be delivered in an instant and at no cost (via direct download from the Internet)

There are a number of different e-book formats that work on different types of computers and use different types of 'reading' software.

The e-book package available on is compatible with Windows PC's only (Win 95 or higher).

The only other requirement is that you have Internet Explorer version 4 or higher installed on your PC.

Can I buy this book at the bookstore?
No, this e-Book is available ONLY through our site!

Can I print out the e-Book?
Yes! If you wish to have it on paper, the e-Book has a print button that will allow you to print it out and turn it into a traditional book.

How do I download and read your e-books?
Click the download link for the e-book in question. This will launch the Windows 'Save as...' dialog box. Select a folder (directory) on your PC to save the e-book in (e.g. My Documents). Once the e-book is downloaded, open the folder where you saved the e-book and double-click the icon to start reading.

If you are downloading an e-book (or e-book customization package) in ZIP format, you'll need to have a copy of WinZip to open the file. You can download a free version of WinZip from here. Once you've downloaded the ZIP file, double-click the icon to open it. Select all the files in the WinZip window and click 'Extract'. Choose a folder to extract the file(s) to. Go to that folder on your PC and double-click the icon to open the file(s).

Do you offer a money back guarantee?
Yes, we stand by our product and do have a 100% money back guarantee. If for whatever reason your are not satisfied let us know by mail within 14 days of purchase to
2800 N.E 147th St Suite 104B
N. Miami Fl, 33181

including your full name, date of purchase, and email address, and we will swiftly refund your payment. This is how sure we are that you will be satisfied with your purchase!

Do I have to give an e-book back if I claim a refund?
No. You are free to keep the book with our compliments. We're able to offer this level of guarantee because the vast majority of our customers are honest people who will not seek a refund if they are happy with their purchase.

How are e-books delivered?
Once your secure payment has been authorized (which typically takes a few seconds), you'll be re-directed to a private web page where your e-book will be ready for immediate download.

To begin downloading, simply click the download link(s). Once the download has finished, simply go to the folder where you saved it, and double-click the icon to open the book.

How long does it take to download an e-book?
The speed of the download depends largely on the size of the e-book in question and the speed of your Internet connection. Typically, the download should take between 1 and 6 minutes.

Do you have after-sales support?
Yes. If you have any difficulty at all downloading or using our e-books, simply contact us and we'll gladly help you out. In the event that you discover that the e-book is not compatible with your computer system, we'll issue you with a full refund.